We are pleased to offer a dedicated Student Support Team to assist with any enrollment questions. You can reach toll-free live support between 8am and 5pm, Monday through Friday at (877) 247-8817.
BlueCross BlueShield of Illinois
For claims related questions please contact the BlueCross BlueShield of Illinois customer service team (800) 538-8833.
Delta Dental
For claims related questions please contact the Delta Dental customer service team at (800) 323-1743, or email your question to CSI@deltadentalil.com.
You can also access the Delta Dental Member Connection portal where you can see your personal claims information, enroll in the Enhanced Benefit Program, or order a new ID card. Check out the Member Connection Flyer for more information.
DeltaVision
For claims related questions please contact the EyeMed customer service team at (866) 939-3633.
Supplement Accident and Sickness
For questions about the Supplement plan contact Administrative Concepts, Inc. at (888) 293-9229 and select option #2. Please reference policy number 9908-88-36. You may also email aciclaims@visit-aci.com.
Teladoc
For questions related to Teladoc, please contact their customer service team at (800) TELADOC (835-2362).
If you have a medical or a behavioral health emergency, call 911. Seek immediate medical attention if you experience a life-threatening condition or severe symptoms.
United Healthcare
For claims related questions please contact the United Healthcare customer service team at (800) 657-8205.